Tag: work

Guest Blogging for The Desk Set

Last month I guest blogged for The Desk Set, a local group that — among other things — raises money for the Passages Academy libraries. (Passages Academy is the multi-site school in NYC for middle and high school kids who are incarcerated or awaiting trial or otherwise part of the juvenile detention system. Their librarians are all top-notch and I’m so glad I had a chance to work with them and do outreach to the two locations in the Bronx!)

Anyway, I put together a crash course in YA lit, looked at top authors in different NYPL branches, and made the case for failure. Let me know what you think!

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1 Comment February 4, 2014

Is There an Expiration Date in Teen Services?

by Flickr user Mark Turnauckas

by Flickr user Mark Turnauckas

A few things I’ve seen out in the YA library world and my own experiences at work in the last month or so have me thinking about the ebbs and flows of working with teens.

Last month, someone sent a message to ya-yaac with the following observation: (more…)

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Leave a Comment January 7, 2014

The Rookie Manager: What We Don’t Talk About When We Talk About Managing

by flickr user sean bonner (cc by-nc-sa 2.0)

by flickr user sean bonner (cc by-nc-sa 2.0)

There has been a LOT going on with my team over the last couple of months, but I can’t really talk about it here.

I’ve navigated disciplinary issues, inter-department relationship building (and repair), personality conflicts, issues of motivation and attitude, and more — but I haven’t been able to write about any of it because I manage a small team and no matter how I reframe the situation or obfuscate identities, anyone who knows my team and reads my posts will know who I’m talking about. I’ve been doing a lot of reflecting in private diary entries and in the exercises I’m doing with this book, but that’s not the same as having to frame thoughts coherently for an audience and being able to exchange experiences and ideas with others. I’m also seeking advice from other managers and other people within my system, but again, that’s not something I can really share widely.

(more…)

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Leave a Comment November 13, 2013

The Rookie Manager: Team in Transition

by George Thomas (cc by-nc-nd 2.0)

by George Thomas (cc by-nc-nd 2.0)

This week is my part-time staff member’s penultimate week. He’s still going to be with the library, he’ll still be working with teens, and he’ll likely still be working out of our branch, but he’s moving into a new role as a fellow in BridgeUp, an intensive mentoring and college-prep program. I am really psyched for him, I’m really psyched for the kids he’ll work with (he’s going to be phenomenal at this), and I’m really psyched for the library — but it means that my team is going to go through a transition, and I have to lead through that time of change!

(more…)

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Leave a Comment November 6, 2013

What’s Darien Library’s Secret?

On Friday I attended the Programming Unconference Northeast at Darien Library and had a fantastic time: I reunited with Connecticut YA folks I hadn’t seen in a while, made some new YA friends (including a bunch from NYPL whom I hadn’t met yet!), got a couple good programming ideas, and was energized by conversations with other people who want to do good work.

darien library logoBut that day also provided me the opportunity to talk to a couple of Darien librarians to find out what their secret is.

I’d known about Darien Library even as a library student in Indiana. I assumed at the time that their greatness was a product of the wealth in the community, but after moving to Fairfield County and seeing other libraries with just as much money who weren’t nationally known, I realized that money isn’t enough to make a library successful. (It may be necessary, but it’s not sufficient.) So what’s Darien Library’s secret?

(more…)

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Leave a Comment September 30, 2013

Starting the New and Handing Off the Old: Onboarding, Organizational Memory, and Succession Planning

by flickr user chris messley

by flickr user chris messley

I recently joined the Editorial Board of In the Library with the Lead Pipe, and just last week my term as member manager of The Hub ended. Joining an already-established group and handing off an ongoing project to someone new has had me thinking about onboarding, organizational memory, and succession planning among librarians.

While this is something I’ve been thinking about a lot recently, it’s caught my attention before. (more…)

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Leave a Comment August 21, 2013

The Rookie Manager: Assessing the Me, the We, and the You

i have no idea what i'm doing dogI still don’t feel like I know how to assess myself as a supervisor. At first when I started this job, I felt like I didn’t know how to assess myself in my new role at all, but I’ve teased out some of the different aspects to my work now: I’m a librarian, I’m a department head, and I’m a supervisor.

I know how to assess myself as a librarian. I know when a program has gone well, if the collection is in good shape, if a reference transaction went well, or if I’m developing relationships with my patrons and making a difference in their lives. I know how to assess myself as a department head (mostly). I know when our overall statistics are headed in the right direction, I know if I’m coming up with successful new initiatives, I can assess the department with YALSA’s Teen Services Evaluation Tool, I can kind of get a sense for whether or not we’re making a difference in the community, and and I know when my vision meshes with what my patrons need and where I think we can go.

It’s the supervisory part I’m finding trickier.

(more…)

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2 Comments June 4, 2013

The Rookie Manager: Classes End, Learning Continues

by flickr user clevercupcakes

by flickr user clevercupcakes

The semester of NYPL’s Managing for Excellence program (which I wrote about earlier) is coming to a close: we have our presentation to senior management and our graduation this morning. After three months of instruction on communication styles, performance management, team building, conflict, and more, I feel much more well-equipped to supervise and lead a department than I did earlier this spring. I still have a lot to learn, of course, but I at least have a framework now (both of theoretical concepts and concrete knowledge like the way discipline is handled at NYPL) into which I can fit what I’m learning from experience.

While the formal training provided by my library is over and I’ll definitely be doing a lot of learning from experience, I also want to keep up my deliberate book learning, too. I bought a copy of Be a Great Boss, and I’ll start working through it soon. I’m trying to find more readings about management and supervising, but there’s a lot of dumb business garbage out there to sort through to find the good stuff. I’m also following a couple management blogs (like As a Manager, Library Lost & Found, and Rands in Repose). What other formal methods for learning would you suggest, readers?

In the mean time, I want to reflect on one particular lesson I’ve been learning recently: how my work processes have to change as I make the transition from a department of one to a supervisor.

(more…)

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Leave a Comment May 31, 2013

Building Teen Services (Mostly) From Scratch (And Writing About It)

On Wednesday an article I wrote about building teen services (mostly) from scratch at my last library was published on In the Library with the Lead Pipe. In it, I write about the experience and about four things (the value of data, the importance of having a vision, how much relationships matter, and the value of professional community) that I wish I’d known before starting. I hope you’ll read it and let me know what you think, especially if you’re also the first teen services librarian at your library!

I also want to reflect a little bit about the experience of writing for the In the Library with the Lead Pipe folks since I’ve done that twice now (my first article for them was about why everyone, even adults, should be reading YA lit and includes a now-old look at what YA has to offer).

(more…)

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Leave a Comment May 24, 2013

The Rookie Manager: I Have No Idea What I’m Doing (But I’m Trying to Get Better)

i have no idea what i'm doing dogBy far the hardest thing to adjust to in my new job has been being a supervisor instead of just being my own department. This far surpasses the Bronx vs. New Canaan, giant system vs. small town library, and even full-time vs. part-time differences in what I do on a day-to-day basis and how I feel about my job.

Before starting with NYPL, this was the entirety of my supervisory experience:

  • A semester-long stint as the supervisor of the student staff of the front office for the residence hall where I lived in college
  • Leading Teen Advisory Board groups at my last job
  • A year-long term as chair of Amazing Audiobooks
  • About a year and a half of managing The Hub
  • I also read and loved and really took to heart From Good to Great, although as inspiring as that book is and as helpful as it was at my last job when I was creating a vision/strategic plan for my department, it’s more about leadership and less about supervisory/management work

It’s not a lot, but this is one of those “How are you supposed to get experience when you have to have experience already to get hired?” kinds of situations that I think a lot of job-seekers find themselves in. I’m grateful to NYPL for seeing potential in me and offering me this job, and I’m determined to live up to the idea that I can do this, and do it well.

But right now, I am definitely in the stage where I have a lot to learn, and I’m trying to learn quickly. (more…)

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12 Comments March 13, 2013

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