@ your library (@ your shopping mall)

July 6, 2010

Once I started library school, my mom started noticing libraries in the news. Every month or so she’ll send me a clipping or a link to a story about a library in our area, a report on a new trend in librarianship, or a write-up on some controversy at a library. Today she showed me “Libraries branching out to malls”, an AP article that describes how some libraries are opening branches–some that look like your normal neighborhood library branch and some that are more like bookstores–in shopping malls. The article points out that library usage has been increasing steadily (citing the IMLS report that I recently mentioned) and notes that one library mentioned in the article had to increase their storytimes from 2-3 a week to 12 a week at their mall location. Overall the article paints libraries in malls as positive and notes that they’re part of a trend toward convenience and customer satisfaction.

And in general, I think that this form of mild library outreach is a good way to get the library to where the patrons are. Our private spaces are increasingly becoming commercialized and clearly there are a lot of people in shopping malls. Having a mall outlet is a good way for the library to be a part of patrons’ routines in a way they might not be able to as stand-alone buildings.

But I wonder what it means that libraries are stepping up and standing alongside commercial spaces. Will this commercialize the library? Part of the library’s greatness is that everyone is welcome and everyone has (or we strive for them to have) equal access to what we provide. That’s not what commercial enterprise does, and I wonder if people start associating the library with the mall if they’ll start to think of the library differently.

Don’t get me wrong: I think any chance to bring more people into the library or to bring library service to people is great, and having libraries in malls is a great way to capture a different segment of the library’s service population. As long as libraries don’t wind up exclusively in malls, I think it’s a great idea.

But it’s also not without its dangers. One library mentioned in the article rents their space for $1 a year and their programs are sponsored by a local energy company. But to offer another data point, the Indianapolis-Marion County Public Library system is facing budget cuts, and one of the two branches that’s on the chopping block in all three plans that involve closing branches is the Glendale branch, which is located in a shopping mall. Even though the Glendale branch has some of the highest circulation and gate-count data, the powers that be are concerned that they’re renting the space rather than purchasing it and having that equity. The library board should be making a decision about how to cope with budget reductions this month.

If libraries can find a good deal in renting a space in a mall, it sounds like that’s a great way to make the library more available to certain people and to raise the library’s visibility in the community. I’m a little concerned about whether or not that might commercialize the library–an organization whose greatest strength lies in its public nature–but so long as libraries aren’t located solely in shopping malls, it sounds like a good opportunity.

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3 Comments Leave a Comment

  • 1. Jim  |  July 7, 2010 at 8:24 PM

    Check it out: the day I read this, I see that Multnomah is opening a new library…and it appears to be in a building that also contains a Safeway. http://multcolib.org/agcy/tdl.html

    Interesting, no?

  • 2. George  |  July 9, 2010 at 1:23 PM

    I can tell you that in the 80s there was a local library branch in Shoppingtown Mall in Syracuse and I would take kids there every week. The Glendale Branch was seen as the best branch on the northside and while I hadn’t been there in a while, I was the other day and is not really as integrated into the mall as it used to be. Also they had a cafe in there that was nice and now just vending machines. I think that Glendale has lost a great deal of foot traffic over the years. Imagine one in a mall with more pop like Castleton? I think that makes sense.

  • 3. Gretchen  |  July 13, 2010 at 3:26 PM

    Jim: that’s cool! Multnomah continues to impress. I especially like how eco-friendly the space and fixtures are.

    George: I wasn’t in Indy long enough to ever see the mall where the Glendale branch is actually have anything in it. It was the first IMCPL branch I visited after moving and I was kind of confused by its location. I think you make a good point, though, that branch locations–especially in malls–is really important.

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